Small changes to UI and onboarding to make it faster/easier = high impact

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As a first time user logging in, here are some suggestions that are potentially very easy to implement but make a big difference to the user.

3 simple improvements for big impact:

  1. Set the default language either by IP, English (or chosen by Agency). ....When I first registered and loggedin, the language was Malaysian which was confusing.
  2. Main container currently extents wider than window on a 13" laptopβ€” this means the user cannot see Customize Icons widget. ....The fix could be as simple as moving the "Customize Icons" up to same row as "Preview". (see screenshot attached)
  3. Step 2: Needs an info tool-tip for "Review Funnel" as user would not know what this is (I don't know what it is πŸ˜‚).

I believe these are 3 small updates would have a large positive impact on new users πŸ˜€

Another three suggestions are:

  • Consider loading views with the containers open, rather than collpased
  • Add the ability to collapse the sidebar into icons as it takes up a fair bit of space.
  • Provide a simple knowlegebase for support queries.

Hopefully this is useful. I logged as "bug" becase not really a feature, just improvements 😊

Screenshot 2024-06-22 at 13.59.03.jpg    

cm

1 year ago

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Dammeulemans

Hi CM. We are definately going to fix this ASAP.

  1. FIXED
  2. We are going to redo the dashboard this year.
  3. We are re-doing this now in July.

Thanks so much for the feedback!

0    11 months ago    Reply

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cm

Awesome and thank you for taking the time to reply :)πŸ™Œ

Another thing that could be beneficial to yourself and to users is a more modern feedback/roadmap tool, eg something like https://featurebase.app - it has a nice kanban view that is very organised and easy to follow.

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Dammeulemans

Thank you! πŸ˜€

0    11 months ago    Reply

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