Scripted Responses, similar to LinkedIn or Gmail

In-Signature
[Settings] > [Internal Survey Form]

Scripted Responses, similar to LinkedIn or Gmail allow you to select script responses to your emails.

"""Instead of customer writing the reviews manually, it would be great if we can setup and add "custom" templates of reviews . Meaning as admin, I can add 10-20 different templates of reviews where customers can choose from, and then edit or add accordingly. Because, people are just lazy to write reviews, or some of them have no idea what to write. By listing 10-20 review templates, they can choose accordingly which can save their time, thus more people will leave reviews. (This "review templates" are actually provided by another review tool which I can't remember the name of the tools)"""